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• 01 Apr 2024

  SSC Operation Manager

  Malaysia

  Permanent Position

  Our client is a leading global supplier of precision instruments and services for use in laboratories and manufacturing. The company offers a wide range of solutions, including analytical instruments and automated chemistry systems, targeting industries such as pharmaceuticals, F&B, and manufacturing etc.
  Job Description

  1. Ensure adherence to Service Level Agreements (SLAs) and achieve high Customer Satisfaction Index (CS index) targets.
  2. Monitor daily performance of team leaders and executives to meet Key Performance Indicators (KPIs) and address any deviations promptly.
  3. Promptly resolve issues to minimize aging transactions and customer disputes, fostering smooth transaction processing.
  4. Proactively liaise with key users to facilitate seamless transaction processing and maintain service quality.
  5. Identify performance gaps, provide effective coaching and training, develop initiatives aligned with company goals, and lead change management efforts.

   

  Expires on 01 Jun 2024

  Posted By

  Yap Man Ni ( https://about.peoplefirst.jobs/manni.yap)

  Tel: +6011 1157 1963

  manni.yap@peoplefirst.jobs

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  Requirements

  1. Minimum of 3 years of demonstrated experience working within a shared service center (SSC) environment, with a strong understanding of shared service operations and best practices.
  2. Proven track record of successfully managing order management operations across multiple countries or regions, including familiarity with international regulations, logistics, and cultural considerations.
  3. Experience in leading and managing large teams, with a minimum of 5 years of managerial experience in a fast-paced operational environment, ensuring effective performance management, coaching, and team development.

   
• 04 Mar 2024

  Demand Planner

  Taiwan Region

  Permanent Position

  A well-established foreign company known for its popular FMCG products, boasting a positive work environment and attractive salary and benefits package.
  Job Description

  This role will be responsible for managing supply and demand at a regular level down to the SKU, liaising closely with Sales & Marketing and planners from the UK team to align with the monthly, quarterly, and annual plan. This role will be a Master of Data analysis with a passion for optimization problems, working with expertise in the supply chain, finance, and various systems.

  • Implementing a methodical forecasting approach is critical to optimizing product availability and managing inventory risk.
  • The development and implementation of a proactive demand forecasting model, together with a systematic data collection process, will be key to achieving these objectives.
  • Working closely with Sales and Marketing, the role involves crafting a rolling 12 to 18-month demand forecast at the SKU level, utilizing advanced techniques and systems provided to enhance accuracy.
  • Proficiency in data analysis, awareness of industry trends and effective cross-functional communication are essential facets of the Demand Planner role to achieve broader organizational goals.
  • Collaborate with the Sales and Marketing team to obtain a consensus sales forecast output. Ensure that the monthly rolling forecast data is updated in the forecast files and APO promptly. Support the Collaborative Business Planning (CBP) process.
  • Manage the APO planning system, and identify and address any critical issues. Review and optimize key planning parameters, such as stock coverage profiles by brand and SKU, ABC classification, and shipment lead times.
  • Assist Finance with monthly invoice reconciliation for all goods receipts in SAP, as well as any ad-hoc requests.
  • Support any ad-hoc new initiatives or projects assigned. And assist other team members when necessary.
  • Liaise closely with suppliers globally, regionally, and from third parties regarding purchasing, import/export, product, and quality issues.

  Salary Range: TWD 50,000 - 75,000

  Expires on 04 May 2024

  Posted By

  Celine Cheng

  Tel: LINE ID: celine0961

  celinecheng@pplesearch.com

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  Requirements

  • Good command of English in both written and spoken.
  • 1+ years of working experience with a focus on Demand & Supply planning, Sales and Operation Planning, and Inventory Management.
  • Good communication and interpersonal skills.
  • Strong analytical skills and proficiency in MS Excel. SAP system experience.
• 01 Mar 2024

  Logistics Director

  Taiwan Region

  Permanent Position

  【About Client】 The company is a renowned multinational beverage corporation headquartered in Atlanta, Georgia. The company operates in more than 200 countries, with an extensive distribution network and a strong presence in the global beverage market.
  Job Description

  • 1.配合公司業務發展、評估內外營運變化與需求，規劃中長期全區倉儲配置與供貨物流發展策略
  • 2.標準化倉儲與物流流程、部門預算規劃與執行，有效督導並管理倉儲物流運作效率與運營成本
  • 3.持續推動倉儲自動化與系統化，優化端對端倉儲物流作業與流程，提升支持整體儲運運作效率
  • 4.有效管理第三方物流倉庫與車隊，與其協作提升服務品質與運能，並建立雙贏的長期夥伴關係
  • 5.優化配送分銷網路，物流配銷服務彈性化，以提升客戶體驗與服務水準，並維繫長期客戶關係
  • 6.引領變革並妥善規劃組織策略與專業職能藍圖，以有效發展倉儲物流團隊人才發展與培育計畫
  • 7.建立當責、自主改善、與團隊協作的組織文化，以推動整體管理績效改善與整體管理目標達成
  • 8.建立以身作則的安全文化，推廣綠色物流理念，與員工，合作夥伴，客戶一起推動可持續發展

  Salary Range: TWD 200,000 - 230,000

  Expires on 01 May 2024

  Posted By

  Celine Cheng

  Tel: www.linkedin.com/in/celine-c-655380168/

  celinecheng@pplesearch.com

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  Requirements

  • 10年以上物流運作管理或供應鏈計畫管理經驗 
  • 熟悉統倉、分倉及配銷運輸管理的專業知識及作業流程。
  • 組織管理與領導能力，包括變革管理、目標與績效管理、問題分析與解決、多元與創新思考 
  • 具良好的跨部門溝通能力與良好抗壓性